Return Policy

Every piece we create is crafted with care and dedication. Please note that refunds are not available for any purchase. We thoroughly inspect each item before it is shipped. If you receive a faulty item, please contact us at susanlawrence.designs@gmail.com within 24 hours of receiving your package.

To be eligible for a return, the item must be unused and in the same condition as when you received it, including the original packaging and tags intact. While we do not offer refunds, we can issue store credit for eligible returns. Please be aware that customized items and items purchased from our stores are not eligible for return.